The second-hand marketplace Shoppers Share Anger Regarding Size Updates
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with similar services.
It has advised users to check their listings and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Updates
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update to its shipping options due to shopper criticism.
